1. General
1.1 This website, CALZEMODAIT (“Site”), is an online shopping platform where users may browse, select, and purchase products.
1.2 By accessing or using this Site, including placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, you must not use this Site.
1.3 Your access to and use of the Site, including any purchase of products, is subject to these Terms & Conditions and all applicable laws.
1.4 By placing an order, you also acknowledge and agree to our Privacy Policy.
2. Acceptance of Terms
2.1 By accessing the Site, registering an account, or placing an order, you confirm that you:
- Have read and understood these Terms & Conditions
- Agree to be legally bound by them
- Agree to comply with all applicable laws and regulations
3. Eligibility
3.1 You must be 18 years or older to purchase from this Site.
3.2 By placing an order, you confirm that:
- You are at least 18 years of age
- You are not purchasing on behalf of a minor
- You understand it is illegal to supply these products to individuals under 18
3.3 We reserve the right to request valid identification and to cancel any order where age verification cannot be completed.
4. Orders (Acceptance & Rejection)
4.1 We reserve the right to:
- Refuse or cancel any order at our sole discretion
- Modify product specifications, pricing, or availability without prior notice
4.2 Orders may be cancelled if:
- Age verification fails
- Payment is not successfully completed
- Fraudulent activity or misuse is suspected
4.3 While we strive to ensure accuracy, we do not guarantee that product descriptions, pricing, or other content on the Site are error-free, complete, or up to date.
5. Shipping, Fulfilment & Delivery
5.1 Fulfilment Locations
Orders may be fulfilled from:
- Australian warehouse, or
- International warehouses (including Hong Kong), depending on stock availability
5.2 Estimated Delivery Timeframes
- Domestic (Australia): 3–7 business days via Australia Post
- International shipments: approximately 25 business days or more
5.3 Delays & External Factors
You acknowledge and agree that:
- Delivery timeframes are estimates only and are not guaranteed
- Global logistics disruptions may impact delivery times
- Air freight capacity limitations (e.g. reduced weekly flights) may result in additional delays of 20+ business days
- Delays may also occur due to customs clearance, carrier delays, or force majeure events
5.4 Acceptance of Shipping Risk
By placing an order, you acknowledge and agree that:
- You accept the risk of extended delivery times
- Delays outside our control do not constitute a breach of contract
- A reasonable international shipping timeframe must be allowed before escalation
5.5 Item Not Received Policy (Chargeback Protection Clause)
You agree that:
- An order is not considered lost unless:
- Official tracking confirms loss, OR
- Delivery exceeds 60–75 business days
- Disputes raised before this timeframe may be considered premature
5.6 Proof of Fulfilment
We may provide the following as proof of dispatch or delivery:
- Shipment confirmation
- Tracking number
- Carrier acceptance records
These shall constitute valid evidence in dispute resolution.
5.7 Customer Responsibilities
You are responsible for:
- Providing accurate shipping information
- Reviewing estimated delivery timeframes before purchase
We are not liable for delays or delivery issues caused by incorrect or incomplete address information.
6. Limitation of Liability
6.1 To the maximum extent permitted by law, CALZEMODAIT shall not be liable for:
- Shipping delays caused by third-party carriers
- Customs clearance delays
- Losses resulting from delayed delivery
6.2 Such delays do not constitute grounds for:
- Refund claims
- Chargebacks
- Disputes based solely on delivery time
7. Disclaimer
7.1 We reserve the right to:
- Modify or discontinue the Site at any time
- Update these Terms without prior notice
7.2 Continued use of the Site constitutes acceptance of any updated Terms.
7.3 We are not liable for:
- Website interruptions
- Technical errors
- Inaccuracies in content
8. Dispute Resolution
8.1 By using this Site, you agree that:
- Any disputes must first be raised directly with our support team
- You will not initiate a chargeback without attempting reasonable resolution
8.2 Where permitted by law, you agree to binding arbitration and waive participation in class action lawsuits.
9. Customer Support
For assistance, please contact:
📧 Email: support@calzemodait.com
💬 WhatsApp: +86 178 5196 0802
10. Binding Agreement
By placing an order, you confirm that you:
- Have read, understood, and agreed to these Terms & Conditions
- Accept all shipping risks and delivery conditions outlined above
- Agree not to file disputes based solely on delivery delays within the stated timeframe